Problems with Replies to Facebook comments
Incident Report for
This incident has been resolved.
Posted Feb 17, 2020 - 13:12 CET
The issue has been identified by Facebook and they are working on a fix. See for details.
Posted Feb 13, 2020 - 10:31 CET
We are currently investigating a problem that customers can't reply to Facebook tickets.
Posted Feb 13, 2020 - 10:26 CET
This incident affected: External APIs (Facebook API).