All Systems Operational
Swat.io Operational
90 days ago
99.95 % uptime
Today
Web Application Operational
90 days ago
99.95 % uptime
Today
External APIs Operational
Facebook API Operational
Facebook Real-Time API Operational
Instagram API Operational
Instagram Real-Time API Operational
Twitter API Operational
Twitter Real-Time API Operational
YouTube API Operational
Google My Business API Operational
LinkedIn API Operational
Pinterest API Operational
Bit.ly API Operational
Ubermetrics/Monitoring API Operational
Intercom Operational
Intercom Mobile Messenger Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
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Past Incidents
Feb 22, 2020

No incidents reported today.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
Resolved - This incident has been resolved.
Feb 17, 13:12 CET
Identified - The issue has been identified by Facebook and they are working on a fix. See https://developers.facebook.com/support/bugs/2485180271745336/ for details.
Feb 13, 10:31 CET
Investigating - We are currently investigating a problem that customers can't reply to Facebook tickets.
Feb 13, 10:26 CET
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Resolved - Facebook updates us regarding this change: second level comments ("replies to replies") are not delivered to tools like Swat.io anymore. Swat.io can only display direct comments on ratings, if the user replies to such comments, they can not be imported to the corresponding ticket.
Feb 13, 11:10 CET
Monitoring - Second level comments on ratings ("replies to comments on ratings") are not delivered to Swat.io correctly by Facebook.

Please note that the ratings themselves and first level comments to ratings are not affected, those are imported regularly.

Facebook is aware of the issue and stated that they are working on resolving it here: https://developers.facebook.com/support/bugs/304364363853586/
Jan 2, 15:03 CET
Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.