We are continuing to work on a fix for this issue.
Posted Sep 18, 2020 - 12:06 CEST
Update
Update on Instagram monitoring channels: The good news is we are receiving results again but those are about 1/3 less than usual.
Posted Sep 07, 2020 - 11:07 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 02, 2020 - 13:09 CEST
Investigating
We stopped receiving results for Instagram monitoring channels. This happened based on changes on Instagram side. Our monitoring partner Ubermetrics is already working on a solution. They currently estimate an outage of Instagram related monitoring results for at about 2 weeks.
Note: it's only about Instagram monitoring channels. Channels which are directly based on your Instagram accounts are not affected!
Posted Sep 02, 2020 - 13:09 CEST
This incident affected: External APIs (Ubermetrics/Monitoring API).